1. Communicate effectively

2. Impact of communication types

Group of young Asian male and female doctor and nurse sitting during break in canteen and discussing serious patient case in hospital

Communicating with people is one of the most important aspects of our lives, including our workplaces. Effective communication is an essential element of working in health care.

Whether you are communicating with a consumer or with a colleague or your supervisor, it is imperative that you communicate the information in a manner that is clearly and easily understood for your particular audience.

Next, discover techniques for clarifying with others that the information they received has been understood as well as how to ensure you use language that is clearly spoken, clearly pronounced and at the appropriate speed for the intended recipient.