2. Collaborate with colleagues

3. Communicate with colleagues and other services

One of your main tasks every day is to communicate with colleagues as you go about providing support services to consumers. Communicating in this way requires you to be aware of:

• the requirements of your role
• ensuring you work within your scope
• if something is outside your job role or scope you seek clarification from your supervisor (they are there to help you)
• the importance of listening, clarifying and working to agreed timeframes based on workplace instructions. 

It will become apparent that your role as an AHA is to complete daily routine tasks and activities necessary for the efficient and timely operation of the organisation as well as for the people you support. 

Therefore you need to recognise:

• your role within the team
  
• how you fit in
• how your job and the efficiency in which you complete your job, affects other people
• how collectively you can learn from each other.