3. Constraints to communication

6. Cultural and religious barriers

As an AHA you will be working with a diverse group of people. It is important to develop knowledge and cultural awareness to be able to effectively communicate with colleagues, clients and their carers. Tips to overcome cultural and religious barriers include:

• don't make assumptions and avoid stereotypes
• be aware of cultural taboos and different interpretations of non-verbal language
• use a professional interpreter where possible
• use a phrasebook or pictograms
• use short, simple and direct sentences
• be aware of personal space and using touch
• be aware of clothing and food requirements
• consider rituals such as worship, beliefs, customs, traditions and celebrations.