5. Correspondence and documentation
3. Clear, accurate and objective language
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A key part of your role as an AHA is to document treatments/interventions and incidents or other such information. It is therefore imperative that the language you use in this documenting is clear, accurate and objective in its nature.
It is commonly understood that everyday language is inherently 'subjective'. Meaning it often expresses opinions based on personal values, beliefs or preferences of the writer rather than the evidence. Opinions tend to be based on subjective judgment rather than information that can be verified.
'Objective' language, on the other hand, is considered to be language that is impartial, which is not personal, judgemental or emotive. It is therefore considered to be fair and accurate. It avoids exaggeration and bias and shows respect for the views of others.
Important
Stick to the facts, do not make personal judgements. (e.g. ‘Dot smelled strongly of urine’ NOT ‘Dot was incontinent’. Dot may smell of urine because she sat in a chair where someone else had urinated)Source: Objective Language, Writing Centre Learning Guide, The University of Adelaide