If you are having any difficulties in adjusting to life as a student, managing the demands of studying or coping with life's challenges, perhaps it's time to ask for assistance. It's a good idea to talk to someone about your feelings, whether it's a friend, a relative or a Counsellor at BHI.

Face to face counselling

For more information or to make an appointment to see a counsellor contact Student Life.


Connect with a counsellor online. This service is private and confidential. Log in with your network username and password.

Access E-Counselling

How can counselling help me?

Counselling offers the opportunity to explore your issues and feelings in a safe and confidential setting. A counsellor can work with you to generate and implement strategies for positive change. Where possible, the counsellors will work with you to develop a plan that you are comfortable with, to address your needs.

There are many reasons why people decide to seek counselling. These include:

  • study concerns
  • a lack of motivation
  • relationship difficulties
  • problems at work
  • stress
  • loss or bereavement
  • anxiety and panic
  • depression
  • mental health issues
  • alcohol or drug concerns

Student Life also provides a student assessment service. Our Psychologist (Educational Consultancy) can administer a number of assessment tasks to look holistically at how you learn. This can identify learning strengths and weaknesses. The assessment identifies which areas you might need extra support with to succeed in your course. It is not used to judge you, but to help identify the best way to support you with your studies.

Instructions: Select each heading to learn more about different types issues counselling can help address.

Alcohol and drugs

Drugs and alcohol can have a major impact on your physical and emotional health, as well as influencing you socially and academically. They may also interfere with your judgement, concentration and physical coordination, affecting safety when working with tools, machinery or driving. The counsellors at Student Life can help you to address some problems relating to alcohol and drug use, and to link you in with specialist support, if required. 

The following internet sites provide information about drugs and alcohol, and helpful hints on how to reduce the negative effects of them on your life. They also provide contact details for services that can assist with addressing substance use issues, should you prefer to gain support outside of BHI.

More Information?

For further information you can visit:

Anger management

Anger is a normal emotion experienced by everyone. People often think about anger as a negative emotion, but anger can actually be helpful. It can motivate us to solve problems and achieve goals.

However, if we fail to deal with anger constructively, it can damage our relationships and create other problems. Unexpressed anger can be extremely stressful and result in high levels of tension and anxiety, health problems and increased accidents. It is essential that we understand the reasons for our anger, how it affects us and how to effectively manage it.

More Information?

The American Psychological Association has a great page that provides information about the nature of anger and managing it effectively:

Coping with trauma

Trauma refers to an event involving actual or threatened death or serious injury. The event may directly impact on the person, or the trauma may result from the person witnessing harm to someone else.

Trauma may result from events including:

  • Physical assault
  • Sexual assault
  • Robbery
  • Natural disasters such as bushfires, earthquakes and floods
  • Arson
  • Car accidents
  • War or terrorism
  • Workplace accidents
  • Unexpected death of another person

Trauma can be catastrophic to the affected person's wellbeing and functioning. Typical reactions to a traumatic event may include anger, irritability, anxiety, mentally re-experiencing the event, distressing dreams, feeling jumpy and hyper-alert, avoidance of things associated with the trauma and difficultly sleeping.

More Information?

These websites give tips on how to minimise the impact of a trauma:


Sometimes bullying starts as teasing but then gets worse. None of us like to be bullied; if this happens to you, take some action to protect yourself and report it to BHI staff. If you witness bullying, consider what is the best response you can make. If you are seen as a bully, then it's time to take steps to change your behaviour.

More Information?


Cyberbullying refers to the use of email, instant messaging, online forums, mobile phones, pagers or other forms of information technology to deliberately harass, threaten or intimidate someone. Cyberbullying has become more common in recent years following advances in technology, increased interest in social networking websites, and instant messaging networks. People, especially adolescents, spend more time on the computer than previous generations, resulting in increased accessibility. For example, what was once limited to the school yard can now occur online after-hours. This may result in relentless bullying which becomes increasingly distressing to the victim, and may result in low self-esteem, anxiety or depression.

More Information?

Culture shock

If you move to another country, there are adjustments to be made.

You may have to deal with differences in everyday greetings, learning and teaching styles, climate, gestures, strange food and an unfamiliar landscape. People look, act and speak differently!

The experience of moving into another culture is sometimes described as "culture shock". Culture shock is the emotional and behavioural reaction to living in another culture. Everyone who moves to a new culture suffers culture shock to some degree.

The symptoms of culture shock can be both physical and psychological. Typical physical symptoms include headaches, stomach aches or tiredness. Psychological symptoms include impatience, a feeling of isolation, feeling sad or feeling unsettled.

It is important to be aware you are not alone in experiencing culture shock. It is a normal part of living in a different country.

More Information?

Emergency advice and assistance can be obtained from the Institute’s preferred insurance provider Bupa Australia.  Please refer to the Bupa Australia website.

Last modified: Wednesday, 10 June 2020, 12:01 PM