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Welfare services

Being a student can be stressful. When you add another factor to your life, such as homelessness or a financial crisis, stress levels can escalate. This can affect your ability to complete your course and impact on your quality of life.

The Welfare Officer is available to assist you to source the appropriate services and/or information.

This may include but is not limited to:

  • Assistance, information and referrals around financial matters including financial hardship, Centrelink and applying for loans and scholarships
  • Accommodation information and referrals to community housing services. An Accommodation Register is available on StudentWeb.
  • Referrals to community based services such as counselling, family/parent support, housing, youth services, material aid (food and vouchers), legal and health services.
  • Assistance with budgeting through planning and prioritising resources and referrals to financial counsellors for information and support. 

More Information?

For more information or to make an appointment to see a Welfare Officer contact Student Life.

Indigenous services

Students studying at Box Hill Institute who are Aboriginal or Torres Strait Islander can make an appointment with the Koori Liaison Officer (KLO) who can assist with such things as Abstudy, Tutoring, course information to mention a few. The KLO also provides cultural advice and assistance throughout the Institute through activities, class discussions, community information and cultural awareness.

More Information?

For more information or to make an appointment to see a Koori Liaison Officer contact Student Life.

Youth services

Life presents us with constant change and challenges. Want some tips on how to thrive in your personal and social life? These websites have useful information and tools to help create and maintain your personal wellbeing and develop positive and supportive relationships.


Reach Out

The Reach Out site is an all in one resource page. It explores a variety of topics including friends, relationships, alcohol and drugs, anxiety and depression, loss and grief, school and moving out of home.


Kids Helpline

Kids Helpline offers free online counselling for young people up to 25 years of age, as well as resources and information on various topics including accessing phone counselling.


Love: The good, the bad and the ugly

Love: The good, the bad and the ugly is a website that provides dating, relationship and sexual advice. It aims to assist young people in managing relationship issues. It includes real stories and quizzes.


What's okay at home

What's okay at home is designed to offer young people assistance and support for abuse in the home environment.



The YouthLaw site has useful and up to date information about your legal rights. Look here if you need legal advice or assistance.


Centre for Adolescent Health

Bursting the Bubble is designed to offer young people assistance and support for abuse in the home environment.


The Youth Substance Abuse Service (YSAS)

The Youth Substance Abuse Service (YSAS) site has lots of information on about drug and alcohol use. It also outlines the services that YSAS offers young people.


Youth Connexions

Youth Connexions is a youth information, support and referral centre based at Centro Box Hill and is open from 1-5pm each weekday. 

Last modified: Friday, 9 August 2019, 10:45 AM