Frequently Asked Questions

I have been invited to return to campus to attend a class but is it safe?

A. Increased health and safety measures have been introduced to ensure the safety of all people on site. This includes:

  • Health screening of staff and students as they come onto campus
  • Temperature checking and social distancing awareness
  • Increased cleaning schedules and the wiping of shared surfaces

To assist with contact tracing, each building is marked with a QR code, which you must scan before entering the building.

  1. Scan the QR code with the camera or QR code scanner app of your Smartphone.
  2. Go to the link contained in the QR code.
  3. Fill in your details and press [Submit].

Your information will not be released to the public or shared with any third party except the government agency responsible to contact people who may have been exposed to COVID-19 or where otherwise required for the purposes of contact tracing.

Your details will be kept for the period specified by the Department of Health and Human Services.

Why have I been asked to complete an online Eligibility to Return to Campus Declaration?

A. All students returning to campus during this time will be required to complete an online Eligibility to Return to Campus Declaration confirming that they will abide by the increased COVID-19 measures. This includes adhering to social distancing requirements, only using prescribed entry/exit points on campus, following cleaning instructions, and submitting to daily screening procedures.

It is not compulsory that you sign this declaration agreeing to these conditions, however to return to campus during the pandemic you must do so.

Breaching this agreement will result in immediate removal from campus and potentially being prevented from returning to campus for the duration of the pandemic.

How is Box Hill Institute managing social distancing requirements on campus?

A. To ensure that we are abiding by the social distancing requirements, the following measures have been implemented:

  • Limiting class sizes to ensure that social distancing requirements can be met
  • Adjusting rooms where required
  • Zoning off common areas
  • Increased signage to support safe practices
  • Limiting the number of people on campus at any given time
  • Ensuring that everyone only remains on campus for the duration of their class

What support is available for Apprentices and Trainees?


A. Apprentices and trainees who have been suspended or lost their job completely can register with the Victorian Government's Program for retrenched apprentices and trainees.

You can apply for the new Jobseeker payments if both apply:

  • you're not receiving Youth Allowance (Apprentice) payments
  • you've lost your job and are not receiving an income due to coronavirus (COVID-19)

If you're seeking Jobseeker payments, you do not need to provide an employment separation certificate. This means that if you have had your apprenticeship suspended – but not terminated – you're still eligible for Jobseeker payments.

 If you're looking for alternative employment, you can:

Do I have to wear a mask outdoors?

Masks are mandatory inside (except at home) and outside.

Last modified: Thursday, 12 August 2021, 2:36 PM