At the end of these units, the student should be able to:
MSMSUP102 Communicate in the Workplace
- Receiving, confirming, recording and relaying workplace messages accurately
- Clarifying and interpreting workplace information
- Accessing and providing information in response to requests
- Completing and submitting workplace forms and documentation correctly
MSMSUP106 Work in a Team
- Identifying team requirements, individual tasks and team roles
- Planning, prioritising and organising work activities
- Communicating effectively and seeking assistance when required
- Responding to feedback and supporting team members to achieve team requirements