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    Latest News

    Ongoing StudentWeb Performance Issues – Mon 20 July 2026

    Monday, 20 July 2026, 11:06 AM

    StudentWeb News

    Dear students

    Please be advised we are still experiencing poor performance with StudentWeb.

    Over the weekend, we completed some planned system updates that we hoped would improve performance. Unfortunately, after monitoring the system this morning, we have not seen any noticeable improvement.

    We are continuing to investigate the issue.

    You may continue to experience slow loading times when using StudentWeb. We understand this is frustrating and appreciate your patience while we work to resolve the problem.

    IT Services

    Read more

    StudentWeb Performance Issues 17th July 2026

    Friday, 17 July 2026, 3:26 PM

    StudentWeb News

    Dear Students,

    We are aware that some students may be experiencing slow performance when accessing StudentWeb.

    Since the commencement of Term 3, StudentWeb has experienced intermittent performance issues, resulting in slow page load times and, in some cases, difficulty accessing content. Our IT teams are actively investigating the issue and working to improve system performance as quickly as possible.

    During this time, you may experience:

    • Slow page loading within StudentWeb
    • Delays accessing unit content, assessments and grades
    • Occasional difficulties logging in or navigating between pages

    We understand this may be frustrating, particularly as teaching and learning activities are underway, and we sincerely apologise for the inconvenience.

    We recommend saving your work regularly and allowing additional time when accessing assessments and course materials.

    We will continue to provide updates as more information becomes available. Thank you for your patience and understanding while we work towards a resolution.

    Kind regards,

    StudentWeb Support Team
    Read more

    StudentWeb Performance Issues - Tues 14 July 2026

    Tuesday, 14 July 2026, 3:26 PM

    StudentWeb News

    StudentWeb Performance Issues - Tues 14 July

    Dear students

    We are currently experiencing intermittent slowness with StudentWeb, which may result in slower page load times and delays when accessing content and assessments.

    IT services are investigating the issue and working to restore normal performance as quickly as possible. Further updates will be provided as more information becomes available.

    We appreciate your patience.

    Read more

    Congratulations to our BHI Student Award winners for 2026!

    Tuesday, 30 June 2026, 3:15 PM

    Student Comms

    Congratulations to each of our student award winners for 2026! 

    Each student was selected for more than just academic performance - it was their willingness to support others in their classrooms, workplaces and communities that truly set each of them apart.

    Think you have what it takes to be in the running? Then keep an ear out for news about nominations for our 2027 student awards opening in the next few months - and you'll have a chance to find out!

    Read more

      StudentWeb: Planned Intermittent Disruption Today 5pm - 6pm

    Friday, 26 June 2026, 2:15 PM

    StudentWeb News

     

    StudentWeb: Planned Intermittent Disruption Today 5pm - 6pm

     

    Hi All,

     

    Please be advised that scheduled maintenance will be carried out on Student Web between 5:00pm and 6:00pm today, Friday 26 June.

     

    During this time, you may experience intermittent disruptions. These are expected to be short in duration.

     

    We appreciate your understanding.

     

    IT Services

     

     

    Read more

    Parking at our Elgar campus? New ticket machine in P5/P6

    Tuesday, 30 June 2026, 10:54 AM

    StudentWeb News

    New ticket machine in P5/P6

    This ticket machine is a PayStay platform ticket machine just like on your Paystay app.

    Just follow the prompts and enter your registration.

    The link for instructions to use the Machine can be found in the link below.

    BHI New Parking Meter Manual

     

    (Edited by Student Comms - original submission Friday, 26 June 2026, 1:30 PM)

    (Edited by Student Comms - original submission Friday, 26 June 2026, 1:30 PM)

    Read more
    View more news

    First time using StudentWeb

    This video will show you how to login and introduce you to StudentWeb, the interface and how to navigate around.

    Further assistance

     

    IT Support

    Contact IT support for help with general computer issues, logging in, email issues or connecting to WiFi.

    Go

     

    StudentWeb Orientation

    Take a step-by-step virtual tour through StudentWeb for an introduction to the interface and navigation.

    Go

     

    StudentHub

    The StudentHub is a one-stop-shop for student information that will assist you on your learning journey.

    Go

    • Box Hill Institute, 465 Elgar Road, Melbourne, Victoria
    • Postal Address: Private Bag 2014, Box Hill 3128, Australia
    • Phone: +61 (0)3 9286 9222
    • ABN: 76 268 630 462
      CRICOS: 02411J
      RTO: 4687
      IHE: PRV12117

    BHI recognises that Aboriginal and Torres Strait Islander people are the first nation’s people of Australia and respects their connections to Country, spirituality, culture, and history. BHI acknowledges that all of our learning sites are situated on the ancestral lands of the Wurundjeri, and the Boon wurrung/Bunurong people of the Kulin Nations and pay respects to the traditional custodians and their Elders both past, present and emerging.

    COMMONWEALTH OF AUSTRALIA Copyright Act 1968 WARNING.

    This material has been reproduced and communicated to you by or on behalf of Box Hill Institute in accordance with the statutory licence in section 113P of the Copyright Act 1968 (the Act). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Do not remove this notice.

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