Assessments
This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.
This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.
Unit Contacts
Section outline
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Assessment 1: Knowledge Test Quiz
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Assessment Task 2: Direct Observation Assignment
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Assessment Task 3: Direct Observation Assignment