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Table of contents

1. Language use
2. Impact of communication types
3. Verbal and non-verbal communication
4. Non-verbal communication
5. ACTIVITY
6. Grammar, speed and pronunciation
7. Written communication
- 7.1. Written documentation standards
8. Seeking clarification
9. Active listening
10. Types of questions
11. Collaboration vs. confrontation
12. Video: Therapy communication

2024 HALH3 CHCCOM005
Topic 1: Communicate effectively
1. Communicate effectively

1. Communicate effectively

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12. Video: Therapy communication

◄ Introduction: Communicate effectively

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Box Hill Institute, 465 Elgar Road, Melbourne, Victoria
Postal Address: Private Bag 2014, Box Hill 3128, Australia

Phone: +61 (0)3 9286 9222

ABN: 76 268 630 462
CRICOS: 02411J
RTO: 4687
IHE: PRV12117

BHI recognises that Aboriginal and Torres Strait Islander people are the first nation’s people of Australia and respects their connections to Country, spirituality, culture, and history. BHI acknowledges that all of our learning sites are situated on the ancestral lands of the Wurundjeri, and the Boon wurrung/Bunurong people of the Kulin Nations and pay respects to the traditional custodians and their Elders both past, present and emerging.

COMMONWEALTH OF AUSTRALIA Copyright Act 1968 WARNING.

This material has been reproduced and communicated to you by or on behalf of Box Hill Institute in accordance with the statutory licence in section 113P of the Copyright Act 1968 (the Act). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Do not remove this notice.

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