It is important to recognise and be aware of the appropriate lines of communication, within and external to your organisation. There are a number of sectors within community services that assist with the range of needs of people in care. It is essential you have a good working knowledge of these services and the appropriate and correct line of communication to access their services.
There are important documents and forms that provide for and meet the necessary privacy and confidentiality legislation plus they enable continuity of care for the person receiving care.
The following are some possible community services areas that you may need to be aware of:
Aged care
Provides support for older people in their own homes, in the community and within
specific residential facilities.
Services include residential services, day programs, respite, home-based services,
advocacy, case management, leisure and recreation.
Disability services
Provides services to people with physical disabilities, neurological disabilities,
intellectual disabilities, sensory disabilities and autism spectrum disorders.
Services include case management, accommodation, employment, day programs,
independent living skills programs, recreation, respite, advocacy and early
intervention.
