Illustration by Box Hill Institute, CC BY-NC 4.0.

Congratulations! You have finished Section 2. 

In this section you learned about:

  • Timeframes and workplace instructions
  • Lines of communication within an organisation and external services
  • Industry terminology
  • Verbal, written and digital communication
  • Communication protocols and lines of authority

If you require further assistance contact your trainer.

Last modified: Monday, 10 February 2025, 12:15 PM