Emergency services (dial 000)
In Australia, we have a centralised emergency system. You dial '000' from any phone in Australia and an operator will answer with 'Police, Fire, or Ambulance?'. You need to tell them which option and they will connect you through to that service. But what service takes care of what type of emergency? Check out the triplezero website.
Instructions: Select each tab for more information.
First up...here's the police stations closest to our campuses in case you want to contact them or drop in sometime.
Some examples of when to ask for Police are:
Talking to the Police when they're in public is okay too in Australia. They serve their communities, so if you pass them in the street and need help, don't be afraid to ask a question. They serve a whole bunch of other non-emergency purposes as well:
We call them 'Firies' here in Australia. And they do much more than just fight fires. They deal with:
There's 2 branches of Firies in Victoria - MFB - Metropolitan Fire Brigade and CFA - Country Fire Authority and they play similar roles in different areas of Victoria. Most of you will be under the jurisdiction of the MFB, but you should check the website if you're living further than 60 minutes out of the city as to which of these departments services your area, the triple zero operator can work this out if you give your address quickly, they usually have the areas memorised or can search their directories much quicker than you can!
If you're thinking of calling an ambulance, the only question you should ask yourself is 'is this a medical emergency that I can't solve by going to the doctor, a relative or using the Call a Nurse helpline - 1300 60 60 24?' If it is a genuine emergency, don't hesitate to call. The operator will ask a series of questions to determine the nature of the emergency and whether an ambulance is required. The best advice we can give is to TRY to stay calm and give the operator as MUCH DETAIL as you can - This is where the Emergency Plus Application is really handy for you and the operator on the other end! Check out Victoria Ambulance Website to learn more about how the service works in Victoria.
Emergency + Phone Application
|Now here is a one-stop shop for all your emergency needs. Emergency + is a new application from Australia's emergency services providers that gives you everything you need when it comes to reporting an emergency. These are the links to download the applications on iPhone and Android.|