Language, Literacy, Numeracy and Digital Capability Support

Is LLND Support for you?

Do you struggle with "Maths" and "English"? Is English your second (or 3rd or 4th) language? Do you feel like you've always been missing certain foundation skills needed to get your work done like how to measure, use a computer, use fractions, convert millimeters, construct a paragraph or find ways to express what you want to say in class conversations or oral presentations?

If you answered yes to any of these, you may have gaps in your language, literacy or numeracy skills. And that's ok! People have gaps in their foundational skills for all sorts of reasons; war, poverty, sickness, long absences at school or simply being more "left brained" or "right brained". Whatever the cause, we're glad you've figured out now that it's time to close those gaps once and for all!! You're in the right place!


What Support is Available?

The Language, Literacy, Numeracy and Digital Capability Support (LLND Support) service is designed to assist students, who have gaps in their prior learning, with foundation skills to complete their coursework and succeed in the workplace.

The program focuses on vocational reading, writing, numeracy (maths) and communication (speaking, presenting and listening) skills. The LLND Support service is flexible, and provides help in classrooms alongside vocational teachers, one on one and in small group tutorials both online via MS Teams or face to face in one of our campus libraries.


Sounds great! How do I access the service?

Some students are contacted by a teacher from the LLND Support team at the start of their courses; based on the results of the Core Skills Diagnostic Profile that they completed when they applied for their program of study. LLND Support teachers usually contact these students within their first four weeks of study and maintain close contact throughout the duration of a student's course.

Other students self-refer to the service and others are referred by their teachers. Students in this category self-identify that they have gaps in their foundational skills that are preventing them from really understanding what's being asked if them in their units of study and associated assessment tasks.

The third way for students to access this service is to be referred by their teacher. Teacher referrals are common and may request support for an individual, small group or entire class. The LLN team's job is to help these students fill in these gaps to ensure a long and happy study and employment journey.


Awesome! How do I get in touch?

LLND Support Teachers can be contacted by email and meet with students in class, in the Student Hub, in the campus libraries or via video-conferencing using Microsoft Teams.

For students wanting to self-refer or if you've lost the details of your dedicated LLN Support teacher, check out the contact guide below:



Course Area 

Online Email and Chat Support 

Face-to- Face Video Support 

Contact Details 

 Pam Mahlis 

 NURSING  

Mondays + Thursdays 

1.00pm – 8.00pm 

Mondays + Thursdays 

4.00pm – 8.00pm  

Email:p.mahlis@boxhill.edu.au 

MS Teams ID: Pam Mahlis  

Michael Gibbs 

HEALTH 

SCIENCE AND ANIMAL STUDIES      

VCE   

LIBRARY SERVICES (CAE) 

CYBER SECURITY (CAE) 

 Tuesdays 

4.30pm – 7.00pm  

On Campus-CAE and Elgar by appointment   Wednesdays 

9.30am – 5.00pm  

Email: michael.gibbs@boxhill.edu.au 

MS Teams ID: Michael Gibbs 

Helen Steer 

  

  

DISABILITY 

YOUTH WORK 

HORTICULTURE 

HOSPITALITY (Lilydale) 

SPORT AND RECREATION 

OUTDOOR EDUCATION 

 Mondays + Wednesdays  

9.30am-5:00pm 

  

On campus- Lilydale, Nelson Whitehorse and Elgar by appointment 

Monday + Wednesdays  

9:30am-5:00pm 


Email: H.steer@boxhill.edu.au 

MS Teams ID: Helen Steer 

  

Suzanne Martin  

  

  

DESIGN 

MUSIC 

COMMUNITY SERVICES 

EARLY CHILDHOOD 

EDUCATION SUPPORT 

FLORISTRY 

 Tuesdays + Thursdays 

1.00pm – 4.30pm 

  

Tuesdays + Thursdays 

1.00pm – 5.00pm 

  

Email: suzanne.martin@boxhill.edu.au 

MS Teams ID: Suzanne Martin 

  

 Anju Arora 

  

HOSPITALITY 

INFORMATION TECHNOLOGY 

CYBER SECURITY 

TAE 

TRADES (REFRIGERATION, PLUMBING, CARPENTRY, 

BUILDING & CONSTRUCTION, WELDING, CABINET MAKING, AUTOMOTIVE, ELECTRICAL) 

IVCAL 

Monday- Thursday  

9.00am – 4.00pm 

  


  

On campus –Nelson /Elgar Campus - Building E2. Office G17 

Wednesday  

9:00 – 4:00 

Online 

4 days per week 

Email: anju.arora@boxhill.edu.au 

MS Teams ID: Anju Arora 

Is your course not listed? Email LLN@boxhill.edu.au

Administrative Inquiry? Contact Carolin Weber – Coordinator Administrator - Foundation Studies - c.weber@boxhill.edu.au


Last modified: Friday, 2 July 2021, 2:25 PM